Good news for all ZenDesk users, RingCentral recently announced that it will be integrated their services with ZenDesk, one of the leading customer support solutions.
The RingCentral and ZenDesk community had been requesting that these cloud services be integrated and now it has finally been launched.
The new integration will improve customer service by allowing ZenDesk users to quickly access a customers history and data. Incoming calls will display customer information, caller ID and also create a new ZenDesk ticket.
Overall, ZenDesk and RingCentral works hand-in-hand to help manage calls faster and efficiently, increasing productivity and customer satisfaction.
RingCentral Office is also a great way to reduce business expenses. Their app allows staff to make company calls to customers from their personal cell phone, while keeping their phone number private. This can also be done on a computer or laptop.
RingCentral headquarters are located in San Mateo, California.